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"EGYPT LEGO by EROSSLAM" Store offer returns for items within 15 days of receipt of shipment.

 

"EGYPT LEGO by EROSSLAM" Return Policy

-          Items can be returned within 15 days of receipt of shipment.

-          Returns will be processed only if:

• ·         It is determined that the product was not damaged while in your possession.
• ·         The product is not different from what was shipped to you.
• ·         The product is returned in the same condition as when it was received (sealed/unopened if applicable, with the original brand /manufacturer box or packaging, and, if applicable, any user manual, warranty card and all accessories)
  
  

-          After the courier has received your item, it can take up to two weeks for us to receive and process your return. After the return is processed it may take 5 to 7 business days for the refund to show on your payment card statement.

-          Items may be eligible for replacement only. If the exact same product is not in stock following a replacement request, a refund may be issued.

 

Note: In the event customers are found to misuse the return policy by excessively returning, or returning items which are not in original condition or by cancelling or not accepting the orders placed, "Erosslam" reserves the right to warn, restrict, suspend, block and/or terminate such customer accounts, as necessary.

Note: We will not accept the return of any item which is wrongfully sent to us or items which are different than what was delivered to you. This includes items which were not originally purchased from "EGYPT LEGO by EROSSLAM". In the event we receive such items, we are unable to return or provide a refund or other concession in respect of such items and your actions may result in restrictions on your "EGYPT LEGO by EROSSLAM" account including limiting your ability to return items in future, order cancellation and/or "EGYPT LEGO by EROSSLAM" account closure. Any such item which you send or return to "EGYPT LEGO by EROSSLAM" cannot be shipped or otherwise returned to you. We can only process a return in respect of correct items which are returned in accordance with our policies.